HOW IT WORKS
Get WIN, WIN, WIN referral marketing with tribeify’s end-to-end, fully automated, refer-a-friend platform.
Your Customers WIN
Your Customers Friends WIN
Promote ‘Refer-a-Friend’ to Current Customers
Tribeify enables you to leverage every touch-point in your customer relationships to promote your refer-a-friend program to current customers.
Current Customers Recommend You to Friends
Current Customers use tribeify’s low-friction, high-engagement, referral platform to deliver refer-a-friend offers to the people who know and trust them the most.
Friends Check Out Customer Referrals
Real referrals, from real customers – get friends to take action. Friends review refer-a-friend offers from current customers along with their endoursment.
Friends Redeem Their Rewards When They Purchase
Friends redeem their rewards when they purchase your goods and/or services. Each referral reward redemption triggers an equal value reward that gets sent to current customers for their successful referral.
Current Customers Get Rewarded for Referrals
Current customers get an equal value reward for each successful referral. They also get to become a Super Advocate and earn extra rewards when they successfully meet set milestones.
Current Customers Redeem Their Rewards When They Purchase
Current customers redeem their rewards when they purchase your goods and/or services. They are then sent Super Advocate promotions to encourage them to refer more and more friends.
New Customers Join Referral Program
Each new customer is automatically invited to refer friends to get even more rewards. These new referred customers are 4x more likely to become your next Super Advocates.
Measure, Analyze and Continuously Improve
Each of your ‘give and get’ refer-a-friend rewards are tracked, measured, analyzed, and modified to ensure you get maximum performance. Your success is tribeify’s success.
Best-in-class referral marketing platform designed to seamlessly deliver ‘surprise and delight’ customer experiences and offers that convert sales and build loyalty.
FREQUENTLY ASKED QUESTIONS
A. Growing your business through qualified referrals builds advocacy and increases loyalty. Although 83% of happy customers would be willing to make a referral, only 29% actually do it without being asked.
A: We did it so I suppose it’s possible that you could too. The question you need to ask yourself is what business is it that I am in? And, what are the opportunity costs of not focusing on the business of running my business? Let’s face it, there’s a reason why TESLA, Dropbox, UBER, and countless major brands don’t build their own referral marketing programs. That’s why we’ve custom-built our brand advocacy platform for enterprise level retail and financial services businesses. You get to reap the benefits of a professional referral marketing solution and end-to-end program design, development, and management.
A: The best way to figure out what your referral offer should be is by beginning with knowing your average Customer Lifetime Value (CLV). Knowing the number of times your average customer visits per year X their average spend per visit X how many years the average customer stays with you = average CLV. Add in the fact that referred customers tend to be worth 25% more than non-referred customers, and the answer becomes much clearer. We can help you determine the right incentive for your customers and their friends. Talk to us about how to incorporate gamification into your referral offer strategy.
A: We’ve put a number of safeguards in place to prevent customers from using offer codes more than once. Talk to us about our many security features, including offer codes.
A: Tribeify is a full-service referral marketing firm. We work with you to every step of the way to ensure that you are maximizing your referral program for the benefit of you, your customers, and their friends. Contact us today. We would love to show you just how easy it can be to have your very own custom referral marketing program.
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